Apple Watch Commercials and Fear-Based Marketing
It’s easy to point to these commercials as a blatant example of fear-based marketing, and condemn and/or dismiss them (and Apple?) accordingly.
But what’s harder to suss out is the fear-play built into most traditional marketing strategies, ESPECIALLY online. These are basic, deep-seated human fears that smart, unscrupulous marketers use to get consumers to make a purchasing decision from a place of low-key panic and insecurity, instead of trust and consent.
Fear of missing out. Fear of being left behind. Of not belonging. Fear of being shunned by society. Fear of looking stupid. Fear of getting duped. Fear of not living up to your potential. Fear of living a mediocre life. Fear of failure. Of rejection. Fear of becoming poor. Fear of getting fat or going grey. Fear of becoming irrelevant.
It’s important to know what your customers are afraid of, so you can TAKE GOOD CARE of them and not rush them into something they’re not ready for. It’s also important not to take advantage of those fears—or worse, deliberately stoke them to make a sale.
As service providers, as marketers, as humans—we are the stewards of our customers’ experience with us. We have a responsibility to do no harm, and to represent our services, our products, and ourselves in good faith.
I’m not saying an Apple Watch didn’t save these people’s lives—I’m glad they’re okay and got rescued, and I hope to see them on a future episode of I Survived.
But the implication that you might DIE if you don’t buy a fucking gadget is fucking gross.
And if you agree with me about THAT, but you haven’t quite made the connection between fear-based marketing, and, say, multi-millionaire life coaches, MLMs, or that high ticket mastermind you had your eye on…
Then it’s time to have a little chat. Contact me if you wanna talk about it… or go off in the comments. I can take it.
Samantha Pollack writes creative copy (mostly emails) for feminist companies and/or thought leaders who are working to build a fairer, more connected culture. She’s also the founder of The Highly Sensitive Entrepreneur, a 6-week course that helps HSP business owners create healthier, more sustainable systems in their work.
She publishes frequent essays on feminism, privilege, pop culture, entrepreneurship, the creative process, and more on her website, cultofpersonality.co. She currently lives in Asheville, NC, and while she can *technically* work from anywhere, she prefers her adventures laptop-free.
Emails for cult thought leaders.
Want to learn how to craft emails that inspire action and engagement WITHOUT the “tried and true” (cough: patriarchal) norms we’ve all been taught?
I’m doing it, and I can show you how to do it, too.
(But sometimes, I also like to write about the books I’m reading, or the creative process, or the entrepreneurial experience, or why I hate Steve Jobs, or how I met my BFF. I’ll send you emails like that, too.)
*Just kidding. It’s only an email list.
Books. Cats. Rants. Drawrings.
(and every couple months or so, an unexplained absence 🤷🏻)